CollabFusion Teams Analytics

Industry: Digital Marketing and Strategic Consulting
Location: UK

Background

A prominent digital marketing and strategy firm with a national footprint specializes in consulting and advisory services. The organization faced difficulties in streamlining employee availability across diverse teams and projects, affecting both resource management and project delivery timelines.

Objective

To improve visibility of employee availability for better resource management and scheduling, streamline coordination of team members’ schedules, and enhance productivity by reducing downtime and aligning resources more effectively.

Resource allocation

Enhance visibility

Resource management

Streamline Coordination

Availability

Enhance Productivity

Solution Approach

Microsoft Teams

For collaboration and communication.

Microsoft Power BI

For Data Visualisation

Python

For API Integration Data Collection

Microsoft Azure

For Data automation and database handling

Microsoft Outlook/Exchange

For calendar integration and scheduling.

Results

Enhanced Visibility

Real-Time Availability: Employees and managers gained real-time visibility into team members' availability, reducing scheduling conflicts and improving resource allocation.
Improved Coordination Coordination across teams improved as employees could easily see who was available and when, leading to better project management.

Streamlined Processes

Reduced Scheduling Conflicts: The integration of Shifts with Outlook calendars led to a significant reduction in scheduling conflicts and missed meetings.
Efficient Resource Allocation: Resource allocation improved as managers could more effectively match employee availability with project needs.

Increased Productivity

Reduced Downtime: By aligning schedules more effectively, downtime was reduced, leading to increased productivity and more efficient use of resources.
Improved Employee Satisfaction:Employees reported higher satisfaction with the scheduling process, as they had more control and visibility over their availability.

Conclusion

The implementation of employee availability tracking within Microsoft Teams effectively addressed challenges related to resource management and scheduling. By leveraging the Shifts app and integrating it with existing calendar systems, the organization improved visibility, streamlined coordination, and enhanced productivity. This case study demonstrates the advantages of integrating availability tracking tools with collaboration platforms to achieve greater operational efficiency.